Senior Payroll Specialist - Swedish Market

• Take full ownership of complex payrolls for Nordic clients, ensuring accuracy, compliance, and client satisfaction.
• Lead and manage audits, handle complex escalations, and ensure SLA performance and client trust. Initiate and lead process improvement initiatives to boost efficiency and service quality.
• Train, mentor, and onboard junior team members and serve as an expert resource.
• Collaborate with cross-functional teams to resolve complex cases and drive operational excellence.
• Support customer onboarding, contributing to continuous service enhancement and operational best practices.

• You have 6+ years of experience in Nordic payroll (e.g., Sweden, Norway, Finland, and/or Denmark), with strong exposure to complex payrolls, audits, and process improvements. You are fully comfortable working independently and handling advanced tasks with minimal supervision.
• You enjoy mentoring and supporting less experienced colleagues, guiding them through onboarding and upskilling.
• You are seen as a trusted advisor, able to handle escalations and build strong relationships with clients.
• You have strong knowledge of payroll systems, advanced Excel skills, and a continuous improvement mindset.
• Experience in outsourced payroll services is a strong plus.
• You are fluent in Swedish and English; knowledge of other Nordic languages is an advantage.

SD Worx