Receptionist Barcelona Pool House (New Opening)

Soho House

  • Barcelona
  • Permanente
  • Tiempo completo
  • Hace 1 mes
'Barcelona Pool House'Located on 'Avinguda Tibidabo', our third House in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18m outdoor pool, a café, plus two floors of club space with a revolving restaurant concept.The Role…As a receptionist with Soho House, your role is to make sure that our members and guests have an amazing experience every time.
You will deliver an excellent first impression and a warm greeting to everyone as they come in. You will showcase our Values: Collaboration, Simplicity, Kindness and Passion.What we are looking for in a receptionist...
  • Ensure every member is welcomed by their name and guest is welcomed with open arm and in a hospitable manner: the Soho House way is warm and friendly.
  • Answer high volume of calls for restaurant, general enquiries, messages for members, reservations.
  • Well- versed on standard operating procedures, menus, amenities and pricing.
  • Learn about all the different sites and how much Soho House has to offer.
  • Maintain a clean, sanitary and safe environment: reception area, desk, cloakroom.
  • Manage guest lists, bookings on the floor level, club, roof, pool.
  • Support, direct, solve problem in real- time to ensure any guest related concerns are addressed straight away.
  • Assist guests by checking/ retrieving their coats and/ or items they left.
  • Build a positive relationships with members and guest.
  • Communicate and red flag any feedback to the management team.
  • Influence a fun and positive atmosphere by being approachable and professional.
  • Welcome new hire and train everyone to the Soho House standards ie: Steps of service, Soho House knowledge.
What's in it for you?
  • Team meal whilst on shift prepared by our chefs
  • Soho Friends Membership
  • 50% Team discount on Food & Drink, 7 days a week
  • Team Room Rates; Any Bedroom, Any House, $100 a night
  • Birthday Day Off
  • Discount on Cowshed products and Soho Home (up to 50%)
  • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
  • Continuous training to develop yourself personally and professionally
  • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

Soho House