Are you looking for an exciting opportunity to shape the future of Analytics and data-driven resolutions? If yes, look no further! Join our dynamic team and play a crucial role in our organization, working closely with cross-functional teams to collect, process, and transform data into actionable information. If your skills combine a set of curiosity, effective communication, and ability to work collaboratively you will help us to unlock the full potential of our data assets!With the evolving technological landscape, IT Customer Services – 360 Visibility and Analytics team aims to embed advanced analytics into day to day activities of our end users either by creating brand new solutions or by evolving existing ones. This role provides the opportunity to work on new use cases and projects in the area of customer services ( mainly Order to Cash process) which mixes the current technology to the next level of solution set as for example Generative AI, Machine Learning and Optimization techniquesWhat you’ll do:As a Business Solutions Analyst IT Customer Services – 360 Visibility & Analytics , you will support the Product Team, working on new use cases to identify key data sources to serve as input to analytics solutions, document new solutions created as well as work on projects to identify opportunities of business functions to advise, test and prove new solutions.You will support to translate business strategies, opportunities, threats into IS/IT product requirements, then plays a key role within the product team to design, specify, test and deploy those as IS/IT solutionsAs part of this role, you will also:Participate on COP (community of Practice) meetingsParticipate on ProjectsUnderstand the problem statement and propose unconstrained innovation ideas, to later design the best fit based on the available technology.Produce Specifications of requirements of COP as well as specific projects and follow up developmentsPerform Testing on developments in lower systemsProduce training material as well as conduct training sessions on for sustain organization & COP :Regular Application featuresNew features releasesWe offer more than just a job. We put people first and inspire you to become the best version of yourself.Great benefits including salary and a comprehensive social benefits package. We have one of the best pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill!Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.Join our global team of IT professionals at Nestlé, driving daily innovation and leveraging cutting-edge technologies to address digital opportunities. Grow professionally in a dynamic and impactful environment, collaborating with business partners worldwide to deliver integrated technology solutions!What will make you a great fit?Bachelor’s or master’s degree in computer or data science, information systems, business administration or related field, or equivalent work experience.You have strong curiosity on new technology evolvement, like GenAI, ML, Optimization, and any experience is well appreciatedYou are a solution oriented critical thinker and an effective team player.Experience in effective communication at different level in the organization and in English.You have already worked with Snowflake and or Machine Learning and AIYou have already worked with PowerBi.You developed expertise in Data Mining (SQL, Excel, Power BI, etc.) and have experience with Agile & Scrum and/or other industry standard methodologies.
