
Sr Assoc, Bus Systems
- Leganés, Madrid
- Permanente
- Tiempo completo
- Engagement with enterprise strategies to align with and support critical business objectives
- Ensure compliance, standardization and lifecycle management of all workplace assets and services • Support key supplier relationships, service improvements and implement required changes to deliver operational excellence
- Standardization and support of telecommunications operations and products
- Use ServiceNow in accordance to Otis standard practices
- Maintain the ServiceNow CMDB
- Engage with global resources and tools for architecture expertise and support
- Timely resolution of incident and request tickets within the workplace services scope
- Interact within a diverse and global team environment with cross team collaboration throughout the organization
- Coherently describe technical issues and participate with remediation activities
- Participate with project planning and management
- Possess technical background and relevant experience
- Knowledge of Microsoft collaboration technologies and product expertise, including O365, Exchange, Lync/Skype for Business and Teams
- Speak English
- Visibility across Europe, Middle East and Africa DT and business activities
- Interaction throughout the organization
- Continual opportunities to make a positive impact
- Familiarization with diverse technologie