As part of the SAP Supply Chain Compliance department, our Business Process Management (BPM) Team plays a vital role in shaping process excellence and ensuring compliance across the company. Focused on serialization and track & trace, we enable seamless integration of processes into the global supply chain, helping the business fulfill both regulatory and market-driven demands.As a (Senior) Process Expert (m/f/d), you will take a pivotal role in identifying and reviewing new business requirements. Leveraging your strong process analysis skills, you will define and shape new or enhanced business processes that deliver real value. Acting as a connector between international stakeholders - such as production and market units, warehouses, external supply chain partners, and IT experts - you will support the successful implementation of processes at locations worldwide.In this role, you will also contribute to the recently launched multi-year program shifting our current serialization process and system landscape to a modern SAP S/4HANA basis, giving you the opportunity to be part of one of the company's most significant digital transformation initiatives.Your assignmentsAnalyze and visualize existing business processes mainly SAP serialization/ Track&TraceReview and evaluate demands for new processes or process enhancements submitted by internal or external stakeholders often regulatory drivenStay updated on international standards, industry best practices, and regulatory requirements to ensure complianceIdentify and describe new or changed requirements for business processesConceptualize, describe and visualize future business processesCollaborate with cross-functional project teams to roll out global projects following the Computerized System Validation (CSV)Prepare and execute process/application tests mainly in SAPProvide training and support to internal stakeholders to ensure proper understanding and adherence to proceduresYour profileCompleted master's degree or diploma in supply chain management, business administration or a related fieldExperience and understanding of serialization/Track&Trace processes within pharmaceutical industryPractical experience in process management and visualization of business processes (e.g. Signavio, Symbio)Practical experience in a regulated industry environment (e.g. GxP, GAMP 5, CSV) would be an advantagePractical knowledge of handling SAP (e.g. modules OER and ATTP); very good knowledge of MS Office 365Excellent analytical and problem-solving skills, with the ability to quickly assess complex IT driven processesEffective communication and interpersonal skills to collaborate with international teams and external partnersContinuous learning mindset to stay updated with emerging digitalization technologies and industry trendsFluent in English; German would be an advantage
