Assistant Store Manager
ALOHAS
- Barcelona
- Permanente
- Tiempo completo
We are looking for a proactive and motivated Assistant Store Manager to support the day-to-day operations and contribute to the commercial success of the store. As the right hand of the Store Manager, you will help lead the team, ensure operational excellence, and deliver an outstanding customer experience aligned with ALOHAS values.YOUR CHALLENGE
Support the Store Manager
- Help achieve sales goals and monitor KPIs to drive store performance.
- Identify areas of improvement and contribute to action plans that boost results.
- Ensure daily operations run smoothly and step in when the Store Manager is absent.
- Motivate, train, and support the team to ensure consistent service excellence.
- Act as a role model on the floor, guiding performance and supporting team coordination.
- Help identify and nurture talent to build a high-performing retail team.
- Maintain high standards of Visual Merchandising and ensure proper stock management.
- Use data and insights to support operational and commercial decisions.
- Promote our clienteling tool to build lasting client relationships and drive loyalty.
- Encourage and embody ALOHAS’ sustainability and brand values in every client interaction.
- Assist with scheduling, reporting, and communication with internal departments.
- Support CRM activities and ensure a seamless omnichannel experience.
- Take ownership of key operational tasks and ensure consistency in service and processes.
- 3–5 years of experience in premium fashion retail, ideally in a supervisor or team lead role
- Strong communication skills and the ability to lead by example
- Experience working with KPIs and a data-driven mindset
- Understanding of CRM and clienteling strategies in retail
- Fluent in Spanish and English (other languages are a plus)
- Passion for retail, team development, and delivering great customer experiences
- Organized, responsible, and solutions-oriented
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