Dutch Speaking Content Moderator - Barcelona

• Review user-generated content to ensure compliance with guidelines.
• Monitor platforms for inappropriate or harmful material and take necessary actions.
• Collaborate with teams to improve moderation strategies and ensure a safe user environment.

• C2 level of Dutch and advanced English.

• Strong affinity for social media, goal-driven and proactive.
• Content moderation, customer service, or contact center experience is a plus.
• Mandatory: Completed studies (ESO/High School or higher).

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

• 38,5h/week contract (Monday to Sunday) with fixed working hours and 2 days off per week.

• Shifts: Afternoon (16:00-00:00) and Night (00:00-08:00)
• Health insurance discount and wellness programs.
• Modern office near Glories mall, with free coffee and fruit.
• Initial training and ongoing coaching.

Teleperformance