Logistics Service Coordinator

PSA BDP

  • Barcelona
  • Permanente
  • Tiempo completo
  • Hace 1 mes
Job TitleLogistics Service CoordinatorEducationHigh SchoolLocationBarcelona - Barcelona, B 08820 ES (Primary)Career LevelExperienced (Non-Manager)CategoryOperationsJob TypePermanentJob DescriptionThis role will coordinate and execute customer orders based on their requirements and/or procedures based on PSA BDP Ethics.Responsibilities
  • Contact with the dedicated customer for instructions / reminder
  • Processing of agent and early warning messages(network contact)
  • Communicate information to customers and partners in parallel
  • Handling of anomalies / disputes
  • Proposal for corrective and preventive measures
  • Contact with the warehouse and other subcontractors
  • Duty to inform and advise the customer on the formalities of international movement of goods
  • Duty to communicate the information of the files in charge to his hierarchical manager
  • Monitoring the quality of service center services.
  • Create SOP's when require to support the offshoring process.
  • Trouble shooting to proactively find suitable solutions in time and manner to the customer.
Exemption TypeExempt (Salaried)Job RequirementsRequirements
  • 2-3 years of experience of logistics and forwarding operations/regulations and documentation or Degree in Logistics
  • Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
  • Computer literacy with Microsoft Software applications and /or other market leading software applications.
  • Good communication skills in English (B2 level mínimum)

PSA BDP