Spanish Speaking Partner Support Consultant
Patrique Mercier Recruitment By Nellie
- España
- 16.000-20.000 € al año
- Permanente
- Tiempo completo
- Deliver exceptional support to Spanish-speaking partners using various communication channels, such as phone, email, and chat.
- Address partner inquiries and resolve issues related to our services promptly.
- Guide partners on product features and updates to enhance their understanding and usage of our offerings.
- Document partner interactions, inquiries, and resolutions accurately in the CRM system.
- Collaborate with internal teams to escalate complex issues and develop effective solutions.
- Proactively follow up with partners to ensure their issues are resolved and satisfaction is achieved.
- Stay informed about product offerings, industry trends, and partner feedback to enhance support services.
- Fluency in Spanish and proficiency in English, both written and verbal.
- Experience in partner support, customer service, or a similar role is a plus.
- Strong problem-solving skills and a solid understanding of IT systems.
- Excellent communication skills and a focus on customer satisfaction.
- Ability to build positive relationships with partners.
- Experience with CRM systems and support tools is beneficial.
- Ability to work effectively in a fast-paced, collaborative environment.
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...