
Post Market QARA
- Málaga
- Permanente
- Tiempo completo
- Ensure regulatory compliance of Post Market activities for Health IT software medical devices across global markets, including Iberia, DACH, France, and Brazil.
- Participate in product quality and problem management teams to monitor complaint handling, escalation, and resolution in line with regulatory requirements.
- Guide cross-functional teams on compliance matters and ensure that product issues are documented and addressed through timely and effective corrective and preventive actions (CAPA).
- Lead the evaluation and resolution of escalated complaints and critical product issues, assessing risk and monitoring the effectiveness of CAPA and problem management processes.
- Coordinate and conduct Post Market Surveillance activities and prepare formal written reports assessing the adequacy and effectiveness of the processes reviewed.
- Ensure compliance with reporting obligations to regulatory authorities for incidents, trend reporting, corrections, and recalls within regulated timelines.
- Collaborate with internal teams, including clinical analysts, product management, R&D, service, and pre-market QARA to provide feedback on product issues and risk evaluations.
- Ensure that customer and service communications are accurate and compliant with regulatory requirements.
- Identify areas for improvement based on analysis of product issues, customer complaints, quality metrics, and internal audits.
- Provide regular reports on product quality trends and Post Market activities to support management reviews at site, divisional, and healthcare levels.
- University degree in Engineering, Computer Science, or a scientific discipline, or equivalent experience.
- Minimum of 3–5 years' experience in a regulated industry, preferably medical devices or pharmaceuticals, in roles such as project management, technical support, quality management, or regulatory affairs.
- Familiarity with international medical device regulations and standards such as ISO 9001, ISO 13485, ISO 14971, and MDR.
- Experience with risk management, CAPA, vigilance, Post Market Surveillance, and software development processes.
- Strong analytical, problem-solving, and project management skills.
- Proficient in data analysis and statistical methods; knowledge of R programming is an asset.
- Excellent written and verbal communication skills in English. Spanish, German, French, or Italian is an asset.
- Able to work independently with strong organizational skills and attention to detail.
- Comfortable collaborating with business partners and regulatory agencies to resolve quality issues.