Wellness Manager

• You’ll manage and oversee spa operations of the spa and gym facilities to ensure successful achievement of overall business goals and objectives.
• You’ll ensure an excellent guest experience.
• You’ll ensure that the spa and gym operate cost effectively and efficiently.
• You’ll implement inventory control procedures to ensure that adequate stock levels are maintained.
• You’ll develop budgets and short to long range strategic planning for the operation of the spa.
• You’ll develop the standard operating procedures and policies.
• You’ll work with the Sales & Marketing team regarding all aspects of spa and gym promotions.
• You’ll ensure compliance with applicable health regulations and hygiene standards.
• You’ll maintain thorough knowledge of competitors, including location, product offering, pricing, promotions and sales techniques.

• +3 years experience in a management or supervisory position in a spa and gym or related field.
• Previous experience in hospitality within luxury hotels.
• Proven team leader with a high level of energy and motivation with a proven track record of living the company's values.
• You’ve certification in massage therapy or aesthetics from a recognized institution.
• Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required.
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
• Excellent verbal and written communication skills. Fluent in Spanish and English. Additional languages will be highly valuable.
• You make people feel good - your team, guests and colleagues alike. You make a positive impact.
• You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
• You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
• You take ownership of important issues, solve problems, and make effective decisions.
• You learn quickly and adapt to SLS’s unique culture.
• You are humble and open to ideas. We leave our ego at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.
• Excellent discounts across the entire Ennismore family of brands.

SLS Hotels