Senior Product Manager - Network Insights

• Work closely with key user groups and customer segments to understand their needs, devise workable solutions, and help drive product/feature implementation focused on our APAC, EMEA, LTAM, and NA customers' needs to enable seamless enablement and onboarding of our Enterprise customers
• Work with prospective customers and sales teams on opportunity analysis, proposal development, and bids to address specific customer requirements.
• Understand local competition in each of the regions, devise a strategy, process, and tooling to execute, and meet customer needs
• Work with key CSPs to bring new capabilities to our customers.

• Analyze potential solutions, including product structures, pricing scenarios, unique differentiators, and other information to define and justify a new product.
• Negotiate feature content with various organizations, including development engineering, operations, marketing, and peers in product management.
• Collect and drive requirements for developer dashboards, tools, and features to fulfill regions' unique needs.
• Spearhead critical cross-functional initiatives for product development, launch, and ongoing lifecycle management.
• Develop or contribute to developing significant product collateral, such as FAQ documentation, white papers, and customer success stories.
• Provide a fantastic developer experience by writing intuitive documentation, tutorials, and sample applications.

• Collaborate with Marketing, Sales, and Business Operations to develop and drive product-specific go-to-market strategies.
• Define a partnering strategy with resellers, system integrators, and complementary technology suppliers.
• Determine the most effective packaging, pricing, and positioning for products; work with product marketing to develop product messaging.

• Expertise in APIs, with a strong preference for experience in mobile networks, telco/network APIs, and associated services.
• Solid working knowledge of Vonage products and services' technical and process characteristics and advantages.
• Advanced proficiency with product design, development, and application technical elements.
• Demonstrated experience in delivering and executing a product vision in high-technology settings.
• Solid inbound product management skills with the ability to manage and execute projects.
• Understanding of the competitive and upcoming technology landscape.
• Ability to:

• Develop solutions to complex technical, process, and end-user application issues.
• Work across all phases of the software development lifecycle.
• Articulate investment requirements to make features or products successful in the market.
• Lead presentations and conversations with clients.
• Gather client requirements and identify underlying business problems.

• Bachelor's Degree in Engineering, Computer Science, or a related field.
• 5+ years' experience in product management in a high-technology setting.
• Experience with mobile operator network service layer exposure.
• Experience with or strong interest in CPaaS, telecommunications platforms, or mobile operator API services
• Working knowledge of AI capabilities and tools, particularly in mobile security or fraud detection applications
• Strong analytical skills with experience interpreting data and user feedback
• Excellent written and verbal communication skills
• Ability to work effectively in cross-functional teams and manage multiple priorities

• A highly visible role on a flagship product whose success is core to the company's strategy.
• In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage offers competitive pay and benefits, including unlimited discretionary time off and tuition reimbursement.

Vonage