Product Specialist - Onboarding and B2B Trainer
- Madrid
- Temporal
- Tiempo completo
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you're passionate about food, technology, and making a real impact, your seat at the table is ready.👉What you will do:
- The B2B Trainer will focus on training our new restaurants in our software solutions.
- You have to adapt your pitch to many type of restaurants by phone; in the restaurant or running virtual trainings.
- Getting our restaurants to understand that the digitalization of their establishment is a step for their development
- Make our restaurants change their way of working and use our services appropriately
- Create needs to upsell and cross-sell products.
- Availability to travel
- The role requires the ability to work independently to meet individual goals as well as those of the wider team to support the Spanish region.
- Self-motivation and a proactive attitude is key to being successful in the role
- Pedagogical orientation
- Problem-solving skills
- Experience with e-learning platform and SAAS systems
- Team player, Customer Orientation, Results-oriented, Dynamic and perseverant
- Strong ability to influence at all levels, strong instruction and teaching skills
- Previous experience of at least one year in a commercial, prospecting and customer management B2B online environment and / or leisure-restoration.
- Languages: Native in Spanish and High Level of English
- Excellent communication and people skills
- Serious and committed, with polite and positive attitude
- Experience with restaurants
- Knowledge of Salesforce a bonus