Data Entry Team Lead

• Lead, coach, and mentor a team of Data Entry Specialists—setting the bar high for quality, ownership, and growth.
• Manage daily operations: prioritize, delegate, and monitor progress to ensure tasks are completed on time and with precision.
• Track accuracy and team output through regular quality checks, performance reviews, and continuous feedback loops.

• Join onboarding and support calls with customers to define data requirements and set the right expectations—especially critical for XL account migrations.
• Translate complex customer needs into structured, scalable data workflows for your team.
• Act as the data go-between across teams—from onboarding and support to product and engineering.

• Define, document, and evolve SOPs and best practices for data collection, validation, and input.
• Continuously evaluate tools, scripts, and automations to streamline data workflows and reduce manual load.
• Partner with Product & Engineering to flag recurring issues and propose improvements to internal tooling.

• Investigate and resolve data inconsistencies through structured root cause analysis and corrective actions.
• Create and maintain dashboards to monitor productivity, error rates, and processing timeframes.
• Own the internal documentation for all data ops processes and updates.

• Degree in Information Systems, Engineering, or a related field (or equivalent hands-on experience).
• 3–5 years in data operations, onboarding, or technical services- preferably in a SaaS environment.
• 1–2+ years of experience leading a team or managing data-related projects.
• Proven experience handling structured data imports, templates, and databases.
• Strong command of Excel, CSV, JSON, and XML.
• Confident in explaining technical processes to non-technical stakeholders; especially during customer calls.
• Familiarity with CRM, ERP, or HRIS systems (Salesforce, BambooHR, Factorial, etc.).
• Experience using SQL, scripts, or automation tools (Zapier, Python, etc.) to make data magic happen.
• Detail-oriented with strong organizational skills, and a passion for scalable, repeatable processes.

• Save expenses with Cobee and get your salary in advance with Payflow
• TaxDown to simplify your taxes and maximize your savings!
• Healthy life with Gympass ♀ and Alan as private health insurance
• Language classes with Yolk Academy & Factorial Language exchange
• Syra and Apeteat discounts!
• Breakfast in the office, organic fruit and free caffeine and theine☕
• Flexible schedules ⏰, pet Friendly and no dress code!

• Structured career paths to support your professional growth- we don’t believe in dead ends.
• Transparent salary grids from 29.000€ to 42.000€ OTE, with a 80/20 split (fixed/variable).
• Uncapped monthly variable your ambition sets the limit, not us!

• We own it: We take responsibility for every project. We make decisions, not excuses.
• We learn and teach: We're dedicated to learning something new every day and, above all, share it.
• We partner: Every decision is a team decision. We trust each other.
• We grow fast: We act fast. We think that the worst mistake is not learning from them.

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