Senior Workshop Engineer at Authorized Workshop
Wärtsilä
- Las Palmas, Islas Canarias
- Permanente
- Tiempo completo
- Support the Partner to grant On-Time-In-Full scope delivery and, so, Customer satisfaction.
- Support Partner in-process quality control.
- Handle technical information to Partner and affiliates, according Wartsila IP protection directives.
- Monitor and support the execution of Partner's jobs according to specifications and instructions.
- Run troubleshooting and support RCA process for relevant tasks and jobs, towards continuous improvement.
- Monitor the quality and consistency of Service Work Reports and Measurement Records, issued by Partner.
- Actively support Wartsila to plan and procure needed tools and / or assets.
- Monitor Partner's execution of maintenance and control plans on Wartsila properties at site, becoming the reference contact for the Partner and, whenever necessary, for Wartsila network.
- Support the Partner to draw the plans and to maintain proper competence level of own personnel.
- Coach on-the-job Partner personnel in relevant activities.
- Support and, whenever necessary, will coordinate Wartsila orders to the Partner.
- Proven technical background and experience on field about 4S products and machining procedures.
- Strong verbal and written technical communication skills.
- Reporting and data analysis skills.
- Proficiency with Microsoft Office.
- Fluent in English and Spanish (other Iberian languages are a plus).
- Customer-centric attitude.
- High integrity and safety culture.
- Ability to work in a fast-paced collaborative environment.
- Ability to work on multiple projects/deadlines.
- Relationship effectiveness.
- Strong time management skills and excellent attention to detail.